Who can complain?

Any person may make a complaint to the Office of the Police Ombudsman.

Can I make an anonymous complaint?

Yes. When making a complaint you may remain anonymous. However, this means that the opportunity to investigate your concerns may be limited. For example, in some cases, the Office of the Police Ombudsman may refuse to investigate an anonymous complaint if, in the opinion of the Ombudsman, there are no special reasons justifying the investigation of the complaint. Also, the Office of the Police Ombudsman will be unable to notify an anonymous complainant of the progress, refusal, or final outcome of their complaint.

Can I complain on behalf of another person?

Yes. You may complain on behalf of another person. However, the Police (Complaints and Disciplinary Proceedings) Act 1985 (SA) requires that either you or the person on whose behalf the complaint was made has a sufficient interest in the matter raised in the complaint.

Offences

Under the Act, it is a criminal offence for a person to engage in any of the following conduct:

    • to make a deliberate false representation in the course of making a complaint
    • to make a deliberate false representation to the Office of the Police Ombudsman or to a member of the Internal Investigation Section knowing that the statement is false or misleading
    • to fail to attend before the Office of the Police Ombudsman when required
    • to refuse or fail to provide information, property, a document, or answer a question, when required by the Office of the Police Ombudsman

or

    • to wilfully obstruct, hinder or resist the Office of the Police Ombudsman in exercising its power to enter premises and inspect documents and records.