Preliminary investigation

A preliminary investigation involves obtaining statements, documents and other evidence to assist in determining whether any further action or investigation of a complaint is necessary.

Preliminary investigations can be conducted at various levels, based on how serious a complaint is considered to be. Preliminary investigations are generally undertaken by, or under the direction of, the Internal Investigations Section (IIS) of SAPOL. The role of the Office of the Police Ombudsman is to provide independent oversight of these investigations before they commence and while they are in progress. At the conclusion of a preliminary investigation, the Office of the Police Ombudsman will determine whether the complaint is to be finalised without any further investigation taking place, or be referred for further investigation, or for a full investigation.